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Privacy Policy

Welcome to BeeExpress. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (bex-iq.com) or mobile application.

1. Information We Collect

We collect the following types of information:

  1. Personal Information: Name, phone number, email address, and delivery address provided during registration or checkout.
  2. Order Information: Products ordered, order history, payment method, and transaction details.
  3. Device & Usage Data: IP address, browser type, device type, pages visited, and time spent on our platform.
  4. Location Data: Approximate location for delivery purposes, with your permission.

2. How We Use Your Information

We use your information to:

  1. Process and deliver your orders
  2. Send order confirmations, shipping updates, and support messages via SMS or email
  3. Improve our platform, products, and user experience
  4. Prevent fraud and ensure platform security
  5. Respond to your inquiries and customer support requests
  6. Send promotional offers (only if you opt in)

3. Sharing Your Information

We do not sell your personal data. We may share it with:

  1. Shipping & Logistics Partners — to deliver your orders to your address
  2. Payment Processors — to securely handle your transactions
  3. Suppliers (Third Parties) — only the information needed to fulfill your order (e.g., shipping address)
  4. Legal Authorities — when required by Iraqi law or to protect our legal rights

4. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption and security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

  1. Access the personal data we hold about you
  2. Request correction of inaccurate data
  3. Request deletion of your account and associated data
  4. Opt out of marketing communications at any time

To exercise any of these rights, contact us at: support@bex-iq.com

7. Children's Privacy

BeeExpress is not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Third-Party Links

Our platform may contain links to third-party websites (e.g., product source pages). We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.